Policy on compliance with AML requirements
AML / KYC Policy of the 99rates Platform
Legality. Transparency. Financial Security.
The 99rates platform implements a policy aimed at complying with international standards in the field of anti-money laundering (AML) and customer identification (KYC/SoF).
We adhere to the principles of integrity, legal responsibility, and full transparency of operations. All actions are aimed at protecting users and complying with the law.
🟨 Key Provisions
▪ Comprehensive approach to managing financial and legal risks
▪ Mandatory customer identification and data verification
▪ Analysis of the source of funds and transaction monitoring
▪ Prevention of the use of the service for unlawful purposes
▪ Compliance with sanctions requirements, tax regulation, and international reporting standards
🟨 Customer Identification and Verification
In standard cases, user verification is not required.
Additional verification may be requested only when necessary and, as a rule, is applied in rare cases based on AML analysis results.
🟨 Enhanced Verification in Case of Transaction Blocking
If necessary, as part of additional verification, data may be requested to confirm identity or the source of funds.
Depending on the situation, this may include an identity document, proof of the origin of funds, or transaction information.
Such requests are made only when necessary and, as a rule, in rare cases.
🟨 Transaction and Asset Source Monitoring
All transactions through the service undergo mandatory AML checks.
The check is performed automatically upon receipt of funds using risk analysis systems. In case of an elevated risk level, the transaction may be temporarily suspended until the review is completed.
🟨 Recommendation for Independent Cryptocurrency Verification
Before creating an order, the user can independently check the address for compliance with AML requirements using the AML-checker service tool.
AML-checker
It is recommended to perform the check before sending funds in order to assess the risk level in advance and reduce the likelihood of exchange suspension.
🟨 High-Risk Services
Each transaction is assigned a risk level based on the AML analysis results.
Risk levels:
▪ up to 25% — the transaction is processed in the standard mode
▪ 25% – 50% — additional verification may be required without suspension of the exchange
▪ 50% – 75% — the transaction may be temporarily suspended
▪ 75% and above — the exchange may be rejected with a subsequent refund
If, based on the results of the verification, the exchange cannot be completed, the service issues a full refund with only the network fee deducted and no additional fees applied.
In the event of an elevated risk level, the service may request additional information or documents for enhanced verification.
The basis for assigning an elevated risk level may be the presence of tags related to the following categories:
*In certain cases, additional verification may be required even at a low risk level.
⚠ High-Risk Platforms
In order to comply with AML standards, we do not recommend using funds originating from anonymous, sanctioned, or unreliable services.
Transactions associated with such sources may be blocked.
📌 👇 Below is a list of such sources (updated regularly):
📌 Please pay special attention:
Rapira and Capitalist — are not supported. Transfers from these systems are automatically blocked or sent for additional review.
📌 Transactions from such platforms may be suspended or completely rejected.
🟨 Verification Stages
Transaction verification is carried out in several stages:
▪ automatic AML analysis — performed upon receipt of funds
▪ additional request for information (in extremely rare cases) — when an elevated risk level is identified
▪ processing of the provided data — usually takes up to 3 business days
🟨 Refund Conditions
If the exchange cannot be completed based on the results of the AML check, the funds are returned to the sender.
The refund is issued in full without any additional fees charged by the service — only the network fee is deducted.
If the user refuses to provide the requested data or does not respond, the refund may be processed within 7–10 business days.
In standard cases, the refund is processed faster and is sent to the original sender's address.
🟨 Liability for Policy Violations
The 99rates platform reserves the right to:
▪ refuse to execute a transaction without giving reasons
▪ temporarily or permanently restrict access to an account
▪ provide information to the competent authorities upon an appropriate request
▪ suspend actions until the internal review is completed
▪ reject a refund in the event of false data or refusal to undergo verification
🟨 Prohibited Actions
The following are strictly prohibited on the platform:
▪ money laundering and legalization of proceeds obtained through criminal means
▪ financing of terrorist activities
▪ participation in illegal or grey schemes
▪ use of the platform to conceal income or evade taxes
Any violation is treated as a serious offense and may result in account suspension and referral of the case to regulators.
🟨 Why This Is Necessary
The AML/KYC policy:
▪ guarantees the safety of all service participants
▪ ensures compliance with the law
▪ minimizes legal and operational risks
▪ strengthens trust from clients and partners
99rates is not just an exchange. It is a platform that prioritizes honesty, transparency, and user protection.